Terms of Use

1. Purpose and Acceptance

This document governs access to, browsing on, and use of the website vickyfoods.es (hereinafter, the Website). Access to and use of the Website confers the status of user and implies acceptance of these terms in the version published at the time of access. If the user does not agree with the content, they must refrain from using the Website.

2. Identification of the Owner and General Information

In accordance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the service provider must make available to users, on a permanent, easy, direct, and free basis, information that allows their identification and contact. For these purposes, the owner of the Website is Vicky Foods Products, S.L.U., with Tax ID B-96694823, registered office at Av. d’Alacant, 134, 46702 Gandía (Valencia), Spain, telephone +34 961 021 000, and email legal@vickyfoods.es. The company is registered in the Commercial Registry of Valencia, Volume 5901, Book 0, Page 221, Section 8, Sheet V-56661, registration dated 03/11/1997.

3. Nature of the Website

The Website is primarily informational and corporate in nature and, at the date of publication of these terms, does not include purchasing processes or electronic contracting procedures for goods or services. Should electronic contracting functionalities be enabled in the future, the Website will incorporate the legally required information and conditions for such processes.

4. Rules of Use and User Obligations

The user undertakes to use the Website and its contents diligently and in accordance with the law, good faith, and public order. In particular, the user agrees not to carry out actions that may damage, disable, overload, or impair the Website or the systems of the owner or third parties, nor to introduce or spread viruses, malicious code, or other elements that may cause alterations. Likewise, if forms or contact channels exist, the user guarantees that the information provided is truthful and will refrain from sending unlawful, offensive, or rights‑infringing content.

5. Intellectual and Industrial Property

The contents of the Website, including texts, images, photographs, designs, distinctive signs, logos, structure, selection and arrangement of contents, as well as any other elements, are protected by intellectual and industrial property regulations. The owner declares that they hold the necessary rights or, where applicable, the corresponding authorizations or licenses. Any form of exploitation of the contents, in whole or in part—including reproduction, distribution, public communication, making available, or transformation—is prohibited, except in cases legally permitted or with the owner’s prior and express written authorization.

6. Permitted Use of the Contents

The user may view the contents and make the technical or temporary reproductions strictly necessary for browsing and viewing the Website. Under no circumstances does access to the Website imply the transfer, license, or transmission of rights, nor does it authorize the use of contents for advertising, commercial, prospecting, data‑collection purposes, or incorporation into external pages, repositories, or materials, unless prior written consent is obtained from the owner.

7. External Links, Social Networks, and Third‑Party Content

The Website may include links or access to third‑party websites, platforms, or social media profiles. Such links are provided for informational or corporate‑relationship purposes and do not imply approval, supervision, or control by the owner. The owner assumes no responsibility for the contents, services, terms of use, or privacy policies of third parties. It is the user’s responsibility to review and, where applicable, accept the conditions applicable to each linked platform or site.

8. Exclusion of Warranties and Liability

The owner does not guarantee uninterrupted availability of the Website, nor the absence of errors, interruptions, or harmful elements, including viruses or other components that may cause alterations to the user’s systems. The user acknowledges that they use the Website under their sole responsibility. The owner shall not be liable for improper use of the Website or its contents by the user, nor for damages arising from actions contrary to these terms or applicable regulations, including conduct harmful to third‑party rights or contrary to good‑faith market practices. Likewise, when the Website incorporates third‑party content or information for informational purposes only, the owner assumes no responsibility for its accuracy, updating, or for decisions made by the user based on such information.

9. Handling of Queries, Communications, and Out‑of‑Court Mechanisms

Without prejudice to any administrative or judicial protection mechanisms that may apply, the user may send queries or communications related to the Website, or to the corporate areas to which the Website provides informational access, through the contact means published on the Website or those indicated in the identification clause. For these purposes, the email addresses and mailboxes listed on the Website are intended to facilitate a direct communication channel for receiving and managing communications, and their mere publication does not imply the owner’s adherence to any specific alternative dispute‑resolution system nor the assumption of commitments beyond those legally required in each case. However, when a communication constitutes a complaint within the framework of a consumer relationship or a pre‑existing contractual relationship with the company, and specific obligations regarding information or complaint handling apply under consumer protection regulations or, where applicable, sectoral regulations, the owner will process the communication through the appropriate internal channels and, when required, will provide the interested party, on a durable medium and under the legally established terms, with information on the available complaint mechanisms and, where applicable, on the competent alternative dispute‑resolution entities and how to access them.

10. Modifications

The owner may modify these terms, as well as update, reorganize, or remove contents, services, or functionalities of the Website whenever deemed appropriate. The applicable version will be the one published on the Website at any given time.

Last update: 08/05/2026